Contact Support
We're here to help you wake up — and we read every message.
Email us
The fastest way to reach us is by email. Please include your device model, iOS version, and a short description of the issue.
meric1357@icloud.com
Before you write
Many issues have quick fixes — try these first:
- Alarm not ringing? Open iOS Settings → Notifications → Wayk and make sure alerts, sounds, and badges are all allowed.
- Missed alarm in silent mode? Wayk can bypass silent mode only on devices where Critical Alerts have been approved.
- Mission not detecting you? Check lighting and make sure the camera lens is clean.
- Purchase issue? Settings → Premium → Restore Purchases usually resolves it.
Response time
We reply within 24–48 hours on business days. Premium subscribers are prioritized.
Other channels
For privacy or data-deletion requests, email meric1357@icloud.com.